This Privacy Policy describes how Norm Secure (“we”, “our”, “us”) collect, use, share, protect or otherwise process your information/ personal data through our website normsecure.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. Your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Information We Collect
We may collect personal information such as your name, email address, phone number, organisation name, and information shared during enquiries or service engagements.
We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be Norm Secure seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
We do not intentionally collect sensitive personal data. Payment-related information is processed directly by authorised third-party payment gateways and is not stored by Norm Secure.
Use of Information
Personal information is used to respond to enquiries, provide consulting and training services, process payments, communicate service-related updates, and comply with legal obligations.
Personal information is used only for legitimate business purposes, including responding to enquiries, delivering consulting and training services, processing payments, and providing relevant service-related communication.
Where applicable, we may use your information to:
- Provide requested services or assessments
- Communicate updates related to your engagement
- Improve our services and user experience
- Comply with applicable legal and regulatory obligations
We do not use personal data for unsolicited marketing, profiling, or unrelated purposes.
Purpose of Data Collection
We collect and process personal data only for specific, lawful, and clearly defined purposes. This includes providing services requested by you, responding to enquiries, delivering assessments, and supporting ongoing client engagements.
We do not process personal data beyond the purpose for which it was collected, unless required by law or with your explicit consent.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Sharing of Information
We do not sell or rent personal information.
Personal data may be shared only with:
- Authorised service providers supporting our operations (e.g., hosting, communication tools)
- Payment gateways for transaction processing
- Government or regulatory authorities where required by law
Any third-party processing is limited to the purpose of delivering our services and is subject to appropriate confidentiality and security controls.
We do not share personal data for unrelated marketing or commercial exploitation.
Security Practices
We implement reasonable security practices to protect personal information. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Data Retention & Deletion
Personal information is retained only as long as necessary to fulfil the purpose for which it was collected or as required by law. You may request access, correction, or deletion of your data by contacting us. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
What rights you have over your data
You may access, update, or withdraw consent for processing of your personal data by writing to us. Withdrawal of consent may affect our ability to provide certain services.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Grievance & Privacy issues Contact
info@normsecure.com